On the 18th May I wrote a blog post about a telephone research, company called TNS, within which I challenged the company’s corporate behaviour – the previous article link: http://www.adrianbaldwin.net/blog/tns-stop-bloody-calling.
At the time I was crystal clear in my discontent and even posted my article on the firm’s Facebook page and Twitter feed.
Though I heard nothing from the company as a result…
…until last night…
…when the damn company called me again.
At around 8pm, to my absolute frustration, TNS (and specifically Ellie Weaver, calling from Hull) got back in touch over another blasted research project.
I was angry, I was as direct and blunt as I could be and, as I promised in my last post, I am once again using my website to condemn this intrusive behaviour. Please share this post with all your friends/social media buddies if TNS is a nuisance to you too.
As far as I am concerned, the calls are as much a nuisance as unsolicited sales calls and my TPS registration really should deny companies like TNS dialling my unlisted home phone number.
I have asked to be removed from the company’s database/s numerous times and will now raise my concerns with the Information Commissioner’s Office to see if I have any scope for a formal complaint.
From a positive perspective, Ellie, who benefitted from an unsolicited rant from me, did state that she would add my number details to some kind of special screening list to stop me receiving more calls. I’d like to think that was that, but I have doubts I’ll be so lucky – it certainly didn’t work last time.
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At the time I was crystal clear in my discontent and even posted my article on the firm’s Facebook page and Twitter feed.
Though I heard nothing from the company as a result…
…until last night…
…when the damn company called me again.
At around 8pm, to my absolute frustration, TNS (and specifically Ellie Weaver, calling from Hull) got back in touch over another blasted research project.
I was angry, I was as direct and blunt as I could be and, as I promised in my last post, I am once again using my website to condemn this intrusive behaviour. Please share this post with all your friends/social media buddies if TNS is a nuisance to you too.
As far as I am concerned, the calls are as much a nuisance as unsolicited sales calls and my TPS registration really should deny companies like TNS dialling my unlisted home phone number.
I have asked to be removed from the company’s database/s numerous times and will now raise my concerns with the Information Commissioner’s Office to see if I have any scope for a formal complaint.
From a positive perspective, Ellie, who benefitted from an unsolicited rant from me, did state that she would add my number details to some kind of special screening list to stop me receiving more calls. I’d like to think that was that, but I have doubts I’ll be so lucky – it certainly didn’t work last time.
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